October 31, 2013

Don’t mess with my browser!

In some ways, it's safer than ever to be online — especially if you use Chrome. With continued security research and seamless automatic updates, your browsing experience is always getting better and more secure. But recently you may have noticed something seems amiss. Online criminals have been increasing their use of malicious software that can silently hijack your browser settings. This has become a top issue in the Chrome help forums; we're listening and are here to help.

Bad guys trick you into installing and running this kind of software by bundling it with something you might want, like a free screensaver, a video plugin or—ironically—a supposed security update. These malicious programs disguise themselves so you won’t know they’re there and they may change your homepage or inject ads into the sites you browse. Worse, they block your ability to change your settings back and make themselves hard to uninstall, keeping you trapped in an undesired state.

We're taking steps to help, including adding a "reset browser settings" button in the last Chrome update, which lets you easily return your Chrome to a factory-fresh state. You can find this in the “Advanced Settings” section of Chrome settings.

 


In the current Canary build of Chrome, we’ll automatically block downloads of malware that we detect. If you see this message in the download tray at the bottom of your screen, you can click “Dismiss” knowing Chrome is working to keep you safe.

 

This is in addition to the 10,000 new websites we flag per day with Safe Browsing, which also detects and blocks malicious downloads, to keep more than 1 billion web users safe across multiple browsers that use this technology. Keeping you secure is a top priority, which is why we’re working on additional means to stop malicious software installs as well.

Update: 11/1/13: Updated to mention that Safe Browsing already detects and blocks malware.

Linus Upson, Vice President

4 comments:

  1. It is true that google's security layer is the strongest and its browser chrome is the safest browser in the planet.

    See my blog too
    xowned

    ReplyDelete
  2. I want to know who I can actually contact and talk to about Google and Youtube without jumping through the same hoop 500 times and having to send things off to have someone supposedly look at something and then decide whether it warrants attention or not. Is there anything like that that exists, or should I just keep "believing" in this broken sysytem and hope all gets resolved on its own? Because right now, this is just plain stupidity not having a way to contact anyone at all over problems.

    ReplyDelete
  3. Big fan of Chrome...thanks for posting!

    ReplyDelete
  4. I have a serious security issue and there seems no place to report it to Google.

    Over the last couple of days I've received two emails from a friend - we both use Chrome though I have never even seen his computer much less used it.

    The first email said that he was checking his email, then leaving that tab open clicked on a new tab. When that tab opened he say - without making any entry - my gmail account login screen filled in with my email address and password. He verified that he had complete access to my account including the calendar.

    Two days later I received this email:

    Joe-

    I just attempted to log on to Amazon and your account came up (including password). I checked to be sure that it was really your account by looking at recent orders - Norelco razor?

    This is a serious breach. I am using Google Chrome and suspect that somehow Google has interconnected your information somehow on this machine.

    We need to get the word out and see what Google intends to do about it.

    I went over to his office where he logged into HIS Google account. We went to 'Manage Passwords' and there were all of his saved passwords as well as mine. Chrome appears to have merged my password file into his. We are both upset, I more than he. I would report this to Google if there were anywhere to report. I can not find any way to contact them.
    joe@arrakispublishing.com

    ReplyDelete

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