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recent Pew study found that 86% of people surveyed had taken steps to protect their security online. This is great—more security is always good. However, if people are indeed working to protect themselves, why are we still seeing incidents, breaches, and confusion? In many cases these problems recur because the technology that allows people to secure their communications, content and online activity is too hard to use.
In other words, the tools for the job exist. But while many of these tools work technically, they don’t always work in ways that users expect. They introduce extra steps or are simply confusing and cumbersome. (“Is this a software bug, or am I doing something wrong?”) However elegant and intelligent the underlying technology (and much of it is truly miraculous), the results are in: if people can’t use it easily, many of them won’t.
We believe that people shouldn’t have to make a trade-off between security and ease of use. This is why we’re happy to support
Simply Secure, a new organization dedicated to improving the usability and safety of open-source tools that help people secure their online lives.
We’re excited for a future where people won’t have to choose between ease and security, and where tools that allow people to secure their communications, content, and online activity are as easy as choosing to use them.
Posted by Meredith Whittaker, Open Source Research Lead and Ben Laurie, Senior Staff Security Engineer
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