Cybercriminals using cookie theft infostealer malware continue to pose a risk to the safety and security of our users. We already have a number of initiatives in this area including Chrome’s download protection using Safe Browsing, Device Bound Session Credentials, and Google’s account-based threat detection to flag the use of stolen cookies. Today, we’re announcing another layer of protection to make Windows users safer from this type of malware.
Like other software that needs to store secrets, Chrome currently secures sensitive data like cookies and passwords using the strongest techniques the OS makes available to us - on macOS this is the Keychain services, and on Linux we use a system provided wallet such as kwallet or gnome-libsecret. On Windows, Chrome uses the Data Protection API (DPAPI) which protects the data at rest from other users on the system or cold boot attacks. However, the DPAPI does not protect against malicious applications able to execute code as the logged in user - which infostealers take advantage of.
In Chrome 127 we are introducing a new protection on Windows that improves on the DPAPI by providing Application-Bound (App-Bound) Encryption primitives. Rather than allowing any app running as the logged in user to access this data, Chrome can now encrypt data tied to app identity, similar to how the Keychain operates on macOS.
We will be migrating each type of secret to this new system starting with cookies in Chrome 127. In future releases we intend to expand this protection to passwords, payment data, and other persistent authentication tokens, further protecting users from infostealer malware.
How it works
App-Bound Encryption relies on a privileged service to verify the identity of the requesting application. During encryption, the App-Bound Encryption service encodes the app's identity into the encrypted data, and then verifies this is valid when decryption is attempted. If another app on the system tries to decrypt the same data, it will fail.
Because the App-Bound service is running with system privileges, attackers need to do more than just coax a user into running a malicious app. Now, the malware has to gain system privileges, or inject code into Chrome, something that legitimate software shouldn't be doing. This makes their actions more suspicious to antivirus software – and more likely to be detected. Our other recent initiatives such as providing event logs for cookie decryption work in tandem with this protection, with the goal of further increasing the cost and risk of detection to attackers attempting to steal user data.
Enterprise Considerations
Since malware can bypass this protection by running elevated, enterprise environments that do not grant their users the ability to run downloaded files as Administrator are particularly helped by this protection - malware cannot simply request elevation privilege in these environments and is forced to use techniques such as injection that can be more easily detected by endpoint agents.
App-Bound Encryption strongly binds the encryption key to the machine, so will not function correctly in environments where Chrome profiles roam between multiple machines. We encourage enterprises who wish to support roaming profiles to follow current best practices. If it becomes necessary, App-Bound encryption can be configured using the new ApplicationBoundEncryptionEnabled policy.
To further help detect any incompatibilities, Chrome emits an event when a failed verification occurs. The Event is ID 257 from 'Chrome' source in the Application log.
Conclusion
App-Bound Encryption increases the cost of data theft to attackers and also makes their actions far noisier on the system. It helps defenders draw a clear line in the sand for what is acceptable behavior for other apps on the system. As the malware landscape continually evolves we are keen to continue engaging with others in the security community on improving detections and strengthening operating system protections, such as stronger app isolation primitives, for any bypasses.
Last year, we introduced a redesign of the Chrome downloads experience on desktop to make it easier for users to interact with recent downloads. At the time, we mentioned that the additional space and more flexible UI of the new Chrome downloads experience would give us new opportunities to make sure users stay safe when downloading files.
Adding context and consistency to download warnings
The redesigned Chrome downloads experience gives us the opportunity to provide even more context when Chrome protects a user from a potentially malicious file. Taking advantage of the additional space available in the new downloads UI, we have replaced our previous warning messages with more detailed ones that convey more nuance about the nature of the danger and can help users make more informed decisions.
Our legacy, space-constrained warning vs. our redesigned one
We also made download warnings more understandable by introducing a two-tier download warning taxonomy based on AI-powered malware verdicts from Google Safe Browsing. These are:
These two tiers of warnings are distinguished by iconography, color, and text, to make it easy for users to quickly and confidently make the best choice for themselves based on the nature of the danger and Safe Browsing's level of certainty. Overall, these improvements in clarity and consistency have resulted in significant changes in user behavior, including fewer warnings bypassed, warnings heeded more quickly, and all in all, better protection from malicious downloads.
Differentiation between suspicious and dangerous warnings
Protecting more downloads with automatic deep scans
Users who have opted-in to the Enhanced Protection mode of Safe Browsing in Chrome are prompted to send the contents of suspicious files to Safe Browsing for deep scanning before opening the file. Suspicious files are a small fraction of overall downloads, and file contents are only scanned for security purposes and are deleted shortly after a verdict is returned.
We've found these additional scans to have been extraordinarily successful – they help catch brand new malware that Safe Browsing has not seen before and dangerous files hosted on brand new sites. In fact, files sent for deep scanning are over 50x more likely to be flagged as malware than downloads in the aggregate.
Since Enhanced Protection users have already agreed to send a small fraction of their downloads to Safe Browsing for security purposes in order to benefit from additional protections, we recently moved towards automatic deep scans for these users rather than prompting each time. This will protect users from risky downloads while reducing user friction.
An automatic deep scan resulting in a warning
Staying ahead of attackers who hide in encrypted archives
Not all deep scans can be conducted automatically. A current trend in cookie theft malware distribution is packaging malicious software in an encrypted archive – a .zip, .7z, or .rar file, protected by a password – which hides file contents from Safe Browsing and other antivirus detection scans. In order to combat this evasion technique, we have introduced two protection mechanisms depending on the mode of Safe Browsing selected by the user in Chrome.
Attackers often make the passwords to encrypted archives available in places like the page from which the file was downloaded, or in the download file name. For Enhanced Protection users, downloads of suspicious encrypted archives will now prompt the user to enter the file's password and send it along with the file to Safe Browsing so that the file can be opened and a deep scan may be performed. Uploaded files and file passwords are deleted a short time after they're scanned, and all collected data is only used by Safe Browsing to provide better download protections.
Enter a file password to send an encrypted file for a malware scan
For those who use Standard Protection mode which is the default in Chrome, we still wanted to be able to provide some level of protection. In Standard Protection mode, downloading a suspicious encrypted archive will also trigger a prompt to enter the file's password, but in this case, both the file and the password stay on the local device and only the metadata of the archive contents are checked with Safe Browsing. As such, in this mode, users are still protected as long as Safe Browsing had previously seen and categorized the malware.
The Chrome Security team works closely with Safe Browsing, Google's Threat Analysis Group, and security researchers from around the world to gain insights into the techniques attackers are using. Using these insights, we are constantly adapting our product strategy to stay ahead of attackers and to keep users safe while downloading files in Chrome. We look forward to sharing more in the future!
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